Privacy Policy

At Pure Glow, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website and services. By using our site, you agree to the terms outlined here.

1. Information We Collect

We collect various types of information to provide and improve our services. The information includes:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses

b. Payment Information:

  • Credit/debit card details and billing information (processed securely through third-party payment gateways).

c. Non-Personal Information:

  • Browser type, IP address, device type, and browsing behavior on our website.

d. Account Information (if applicable):

  • Login credentials, order history, and preferences.

e. Communication Information:

  • Details you provide when contacting us (e.g., inquiries, feedback, or customer support).

f. Cookies and Tracking Technologies:

  • We use cookies, pixel tags, and other tracking tools to enhance your browsing experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  1. Order Processing: To fulfill your orders and process payments securely.
  2. Customer Support: To assist with inquiries, returns, or any service-related issues.
  3. Marketing Communications: To send promotional offers, newsletters, or updates about our products (you can opt-out at any time).
  4. Site Improvement: To analyze trends, personalize your experience, and improve our website.
  5. Fraud Prevention: To ensure secure transactions and detect potential fraud.
  6. Legal Compliance: To meet our legal and regulatory obligations.

3. Sharing of Information

We value your trust and only share your information under the following circumstances:

  • Service Providers: We may share data with trusted third parties (e.g., payment processors, shipping partners) to facilitate services.
  • Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we securely delete or anonymize it.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies to:

  • Recognize your device during visits.
  • Track website traffic and usage patterns.
  • Remember preferences, such as language settings or login details.

You can manage or disable cookies in your browser settings. However, disabling cookies may limit certain functionalities of our website.

6. Security Measures

We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, or destruction. This includes:

  • Encryption of sensitive data.
  • Secure payment gateways for financial transactions.
  • Regular security audits and updates.

Despite our efforts, no security measure is 100% foolproof. Please take steps to safeguard your information when using the internet.

7. Your Rights

As a user, you have the following rights:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Correct Your Data: Update or correct inaccurate or incomplete information.
  • Delete Your Data: Request the deletion of your personal information, subject to legal requirements.
  • Restrict Processing: Limit how we use your data in certain circumstances.
  • Withdraw Consent: Opt out of marketing communications or revoke permissions previously granted.

To exercise any of these rights, contact us at pureglow618@gmail.com.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately to have it removed.

10. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. Please review this policy periodically to stay informed.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, feel free to contact us:

Pure Glow
Email: pureglow618@gmail.com

Thank you for trusting Pure Glow. We are dedicated to protecting your privacy while providing an exceptional shopping experience.